Bart Lapers

King Suite at Crowne Plaza Changi Singapore


Pic: Exterior of Crowne Plaza Changi Aiport Singapore (Nov 11)

Pic: Lobby at Crowne Plaza Changi Airport Singapore (Nov 2011)

Pic: Lobby Bar at Crowne Plaza Changi Airport Singapore (Nov 2011)
On Saturday November 4th, my Lufthansa Airbus 380 flight from Frankfurt arrived at Singapore Changi Airport around 5pm.  My next flight (Tiger Airways to Cebu, Philippines) was on Sunday morning at 8am, so an airport hotel wasn’t a bad idea I thought.  Turned out, it was an excellent idea.  I had seen the appealing look of Crowne Plaza Changi before when transferring at SIN and after reading several reviews (incl. Ben’s OneMileAtATime review) I knew I had to visit it.  As Crowne Plaza Changi is a rather expensive property with rates between $250 and $400 SGD, I had chosen to burn 25K PriorityClub points on my one night stay. (25K points equals +- $150 USD)
Upon arrival, I was greeted by a friendly front desk staff member who performed the check-in formalities and prepared my room key in less than a minute.  I was informed as PriorityClub Platinum Member I had been upgraded to a King Suite.

Pic: King Suite Living Room at Crowne Plaza Changi Airport (Nov 2011)
Pic: King Suite Bedroom at Crowne Plaza Changi Airport (Nov 2011)
Pic: King Suite Bathroom at Crowne Plaza Changi Airport (Nov 2011)
The Suite was lovely: modern interior which felt as new, living room with sofa and tv, large working desk, second tv in bedroom, spacious bathroom with great amenities and a plate of French Macarons as welcome gift.  Check the video below for a walk-trough of the Suite.

Pic: Swimming Pool at Crowne Plaza Changi Airport Singapore (Nov 2011)
Another amazing feature of this exceptional airport hotel is it’s stunning swimming pool.  It must be one of the most spectacular airport hotel pools in the World.  The hotel also offers Spa treatments at The Aspara.  Conclusion: Crowne Plaza Changi is an excellent retreat to relax and unwind after a stressful or long flight to Singapore.
Video: King Suite at Crowne Plaza Changi Airport Singapore (Nov 2011)

Year-end Mileage Run: Star Alliance Gold

It’s that time of the year again, frequent flyers are anxiously looking at the number of status miles they have flown this year, and more importantly, how many they still have to fly to (re)qualify for their elite status.  I’ve been a Miles and More (Lufthansa) Frequent Traveller (Star Alliance Silver) since Oct 2010, which provided me with business class lounge access, 25% more award and status miles, business class check-in and extra free baggage allowance (2 bags, 40KG total)

With 62,242 status miles flown in 2011, I’m still 37758 short for the next Miles and More elite tier, Senator.  This tier comes with Star Alliance Gold status which offers worldwide access to all Star Alliance Gold lounges (incl. the upscale Lufthansa Senator lounges) as long as you have a same-day ticket for any Star Alliance carrier.  You also get two eVouchers which allow you to upgrade two European flights or one long haul flight on a paid ticket.   As Senator you can use the Lufthansa First Class check-in counters even when flying economy.  When flying other Star Alliance airlines, you can use the business class check-in counters.   You can take more free luggage (additional 20 kg): 2 bags in Economy, 3 bags in Business and 4 bags in First class.  Your luggage will be delivered first on the belt on arrival (priority luggage).  When flying economy, you can also board the plane together with the business class passengers.  Finally you can redeem award tickets at 50% of the miles for your companion (Companion Award).
Pic: Ipanema Beach – Rio de Janeiro – Brazil (Feb 2010)
In 2011, the majority of my trips were private, so logically I went for the cheapest fares (i.e. Lufthansa booking classes K and L) which only earn 50% of the flown miles.  I also made some mistakes booking Turkish Airlines tickets which earned me almost no miles (i.e. Istanbul – Brussels: 125 status miles)  and in February my Turkish flight to Kuala Lumpur was canceled and replaced by a Malaysia Airlines flight which earned me zero Star Alliance miles.  Anyway, I had to come-up with a plan to earn an additional 37758 status miles with limited vacation days left for 2011.  I could make 4 long-haul extended weekend trips, but that would have been quite exhausting.  Instead I decided to treat myself to a discounted business class ticket (booking class Z) to a new Lufthansa destination: Rio de Janeiro  I’ve been already twice to Rio (May 2009 and Carnival Feb 2010) so why go again early December?  Who doesn’t want a break from the cold and dark Belgian winter?  Summer in Rio!  Can’t wait to chill at Ipanema beach!  Of course, there’s an other reason I chose Rio, Lufthansa’s double miles promo!
On top of the 31766 status miles, I’ll receive an additional bonus of 27792 award miles.  The promo states it cannot be combined with any other promotion, but if my BRU- FRA myChoice promo (triple miles on business class tickets) kicks in too, it would get me another 8000 award miles on top.  We’ll see how this one turns out.

Pic: Lufthansa A380-800 Johannesburg – My second A380 flight (May 2011)
That leaves me with another 5992 status miles (37758-31766) to earn before year-end 2011.  Why not try another new Lufthansa line?  As of this week (Oct 30, 2011) Lufthansa started flying the A380 from Frankfurt to Singapore.  On Friday Nov 4th, I’ll be one of the lucky economy passengers on the A380 to Singapore.  A return L fare BRU-FRA-SIN for €497.50 which earns me 9892 status miles.  If everything turns out as planned, I’ll have 103900 status miles by mid December, enough to upgrade my status to Lufthansa Senator (Star Alliance Gold) until Feb 2014.  Fingers crossed!
PS: A mileage run is an airline trip designed and taken solely to gain maximum frequent flyer miles, points or status.  The above flights do technically not count as mileage runs as I will actually enjoy several days of vacation at each destination. 🙂

Video: Hang gliding in Rio de Janeiro (April 2009)

Club King room at Grand Hyatt Mumbai


Pic: Grand Hyatt Mumbai Lobby (Oct 2011)
Pic: Grand Hyatt Mumbai Lobby (Oct 2011)
Last weekend, I visited India for the first time.  A very brief visit, 26 hours to be exact.  Why such a short trip?  Lack of unplanned vacation days and an error fare which I couldn’t refuse (221€ round trip BRU-BOM on JetAirways, more on that later)  Grand Hyatt, Hyatt Regency or InterContinental Marine Drive, which hotel should I book?  Both Hyatt hotels are close to Mumbai’s Chhatrapati Shivaji International Airport.  All three of them had similar room rates.  My local contacts suggested to go for the Grand Hyatt, so that’s what I booked.  Not cheap at 9706INR (150€ incl tax) for one night at a Grand King room.  When I checked the rate again two weeks before my stay, I noticed I had booked too early (3 weeks in advance).  The rate had dropped to 7000INR (30€ less).  Lesson learned: don’t book non-refundable rates more than 15 days in advance, except when special events takes place.  I learned from reading Grand Hyatt Mumbai reviews, airport transportation was complimentary for Gold Passport Diamond members.  Apparently the reservations department at GH Mumbai was not aware of this, as they offered me a 2100INR (30€) rate for one way C.S.I. transportation.  I accepted the offer as my flight was arriving late on Saturday night and didn’t want to bother with the local cab drivers.  After clearing immigrations and customs, I made my way through the crowds and found several Hyatt representatives present at the arrivals exit.  I was introduced to my driver who escorted me to the hotel car.  On the way to the hotel, the driver gave me a briefing on India’s history.  Several guests were checking in when I arrived at 11.30pm on Saturday night.  As soon as one of the front desk staff spotted my Diamond membership card, I was directed to the Club floor for check-in.  When I brought up the question about complimentary airport transportation, I was immediately assured I would not be charged and they confirmed transportation to and from the airport is free for Diamond members.  My Grand King room reservation was upgraded to a Club King room (2181).

Pic: Club King room at Grand Hyatt Mumbai (Oct 2011)
Pic: Club King room at Grand Hyatt Mumbai (Oct 2011)
Pic: King bed at Club room – Grand Hyatt Mumbai (Oct 2011)
After taking some pictures of my room, I took one of the best showers in months and went straight to bed.  Too exhausted after the 9h flight to check-out the party at the hyped China House Lounge  (check Grand Hyatt Mumbai’s facebook page for agenda)  Breakfast at the Club lounge was a bit disappointing, limited selection and no hot dishes.  When I wanted to order two sunny side up eggs, I was informed hot options were only offered at the buffet breakfast of Fifty Five East.  After breakfast I headed to The Coffee Bean & Tea Leaf at Linking Road, Bandra West to meet-up with Ajay from Live From A Lounge.  As a Mumbai local, he showed me the highlights of this massive city (population 20.5 million!)
As I had checked out in the morning, I was offered access to the Oasis Fitness Centre and Spa on Sunday night to refresh before my flight on Monday morning 2am back to Brussels.  Lovely spacious Spa with Indoor Whirlpool, Finnish Sauna and Steam Room.

Pic: Hot tub at Oasis Fitness Centre and Spa – Grand Hyatt Mumbai (Oct 2011)
Conclusion:  Great hotel if you want to stay near the Mumbai airport.  High quality infrastructure and excellent service.  Thumbs Up for the extremely service minded staff!

Hotel Indigo London Paddington


Pic: Hotel Indigo London Paddington By Night (Sep 2011 – iPhone)

Pic: Hotel Indigo London Paddington Room 409 (Sep 2011)
The first weekend of September, I stayed with family members at Hotel Indigo Paddington in London.  Indigo is a boutique brand of the InterContinental Hotel Group (IHG).  I had booked 3 Standard Double rooms with Queen Bed using the 2 nights for the price of 1 promo.  The total for two nights was 159,60£ per room, not bad for a 4* hotel in London.  At check-in we were assigned room numbers 206, 207 and 210.  As you can see on the 2nd floor plan, rooms at Hotel Indigo Paddington are not created equal.  Out of our three rooms, 210 had the best layout.  After the first night, my parents told me their room (206) had a noise issue.  Just outside the room on the roof of the 1st floor of a connecting building an A/C unit was making an irritating monotone buzz sound.  The front desk assigned my parents a new room, 409 (see picture above), which was more spacious than any of the other three rooms we had before (see 4th floor plan).  Tip: Avoid rooms in the 5XX range as those are not on the fifth floor but in the basement!  Staff was very friendly and helpful at all times.  As the breakfast buffet at Indigo was very limited, I would recommend to check the options in the vicinity of the hotel or take the tube to Green Park to enjoy the fabulous breakfast at The Wolseley.  Just make sure to book in advance to avoid disappointment.

Pic: Breakfast at The Wolseley – London (Sep 2011 – iPhone)

Deluxe Suite at VIE Hotel Bangkok


Pic: Bedroom of Deluxe Suite at VIE hotel Bangkok (Aug 2011)
For my last night in Bangkok, I had booked a Deluxe Suite at MGallery’s VIE Hotel. (Accor)  For booking info, see my Planning: Bangkok Hotels post.
The bad:

  • Upgrade request for VIE Duplex Suite rejected at time of booking (I’m A-Club Gold member)
  • I accepted a breakfast + internet package at check-in (1177THB)  Afterwards I noticed internet was already included in my room-rate and breakfast was only 900THB for two pax, so I was overcharged 277THB
  • The interior color scheme of the rooms (red-brown-orange-gold) is ugly
  • The fruit cocktails at the pool were bad tasting powdered drinks
  • The pool is in a different building, you need to cross the hotel driveway to go to the pool.
  • I signed-up for the Accor Miles and More promo (1000 miles per stay) but didn’t get the miles.  Instead I got very few A-club points (219+164)

The good:
Pic: Transparent swimming pool at VIE hotel Bangkok (iPhone – Aug 2011)