Bart Lapers

Turkish Airlines: A330-300 new Business Class


Pic: Turkish Airlines logo at new Business Class Cabin on Airbus A330-300 (Nov 2013)
On November 4, 2013 I flew Turkish Airlines Business Class from Istanbul to Kuala Lumpur.  Flight TK60 was originally scheduled on an Airbus A340-300 which had the old business class product.  Fortunately, there was a last-minute equipment change to an Airbus A330-300, which had the new business class.  FYI All Turkish Airlines Boeing 777-300ER and Airbus A330-300 aircraft feature the new business class with full-flat bed seats, whereas the A330-200 and A340-300 have the old business class with angled seats.

Pic: Turkish Airlines new Business Class seats 4D & 4E on Airbus A330-300 (Nov 2013)
I had been unable to select my seat at the time of booking, which resulted in most seats already being assigned at online check-in (24 hours before flight).  Seat 4E turned out to be a great choice (A330-300 seat map), as it had the nice Turkish Airlines logo in the background, gave me a good overview of the cabin and, the cherry on the cake, an empty seat 4D while all other seats in the cabin were taken.

Pic: Turkish Airlines new Business Class seats 4J & 4K on Airbus A330-300 (Nov 2013)

Pic: Turkish Airlines new Business Class seats 4J & 4K on Airbus A330-300 (Nov 2013)

Pic: Turkish Airlines new Business Class In-flight entertainment on A330-300 (Nov 2013)
Turkish Airlines is famous for its inflight catering by Turkish DO & CO.  All THY long-haul flights have a DO & CO “Flying Chef” onboard, a crew member solely dedicated to inflight catering in Business Class.  No wonder Turkish Airlines won the Skytrax Award for “Best Business Class Catering” in 2013 and “World’s Best Economy Class On-board Catering” in 2011.  End of October 2013, DO & CO started rolling out a renewed catering plan which will be available on all Turkish Airlines flights by the end of Feb 2014.  I was lucky to be on one of the first flights with the new DO & CO catering.

Pic: Belgian Godiva praline to start the Turkish Airlines DO&CO Business Class dinner
Surprisingly, the meal service started with a Godiva praline, something you would expect at the end of dinner.  Let’s have a look at the extensive business class menu.
(dinnerbreakfastwine listchampagne aperitifs digestifsbeverages)

Pic: Mozzarella and Tomatoes with grilled vegetables and pesto sauce (Nov 2013)

Pic: Traditional Turkish Lentil Soup with Olive Tapenade Bruschetta (Nov 2013)

Pic: “Sis Kebab” Lamb Skewer, Grilled Tomato, Green Pepper, Eggplant Puree, Turkish Rice

Pic: Turkish Airlines Business Class Dinner – DO&CO Dessert cart (Nov 2013)

Pic: Chocolate Mousse, Sour Cherry Stroudel, Vanilla Ice Cream, Marinated Berries
After the delicious “Candlelight Dinner High Above The Clouds”, it was time for a good night of sleep.

Pic: Turkish Airlines new Business Class – Full Flat-Bed seat on Airbus A330-300
The full-flat bed seats on the A330-300 were incredibly comfortable.  I also liked the Turkish Airlines blanket a lot, felt great.  The combination of the ultra comfortable bed and my Bose QuietComfort 15 headphones allowed me to sleep 6 hours without interruption.

Pic: Turkish Airlines new Business Class – Full Flat-Bed seat on Airbus A330-300
After a good night of sleep, it was time for my personalized breakfast.  At dinner time, the DO & CO Flying Chef had taken note of my breakfast preferences and served it exactly as requested in the morning.  Great service!

Pic: Turkish Airlines new Business Class – DO&CO Breakfast service (Nov 2013)
Overall, TK60 was an excellent Turkish Airlines business class flight.  The hard product and catering were outstanding with an attentive crew on board.  I had also a great experience at the Turkish Airlines CIP lounge in Istanbul pre-flight.  Unfortunately, my experience on the inbound flight TK61 from KUL to IST was less pleasant.  Upon boarding, I was welcome with ‘no pictures allowed’ by the purser when pointing my camera to an empty business class cabin.  The tone was set for this 12 hour flight with a number of other issues surfacing later on.  I have filed a complaint at Turkish Airlines customer service about my TK61 experiences and expect their feedback soon.  Hopefully, my troublesome TK61 flight was an exception, with my wonderful TK60 flight being the Turkish Airlines Gold Standard.  Have you flown Turkish Airlines before?  What were your experiences?  Thanks for sharing!

Lufthansa Miles & More: Earning miles


Over the next couple of weeks, I’ll be publishing a number of articles about the Lufthansa Miles and More program.  I’ll focus on how to maximize the value of your miles by uncovering the best redemptions.  Obviously, before you can start redeeming miles, you need to earn them.  This post will explain how the Lufthansa Miles & More program works and how you can earn those miles.

There are two types of miles, award miles and status miles.  Award miles can be earned both by flying and via partners.  Award miles can be used for free* flights, upgrades, hotel stays, car rentals and much more.  Status miles can only be earned by flying, the so called ‘butt-in-seat’ miles.  Status miles cannot be spend, they just increase your status miles counter.  After earning a certain number of status miles in one calendar year (Jan 1 – Dec 31), you’ll earn elite status which comes with a number of perks depending on your elite level.  (*you’ll still need to pay taxes & fees)

When flying any of the airlines listed above, you can present your Miles & More card at the check-in counter to earn miles.  In most cases, you’ll have already entered your Miles & More card number at the time of booking.  Still, it’s a good practice to present your card each time at check-in to make sure it’s entered correctly in the system.  For a full list of all airlines on which your can earn miles, check the Lufthansa Miles & More site.  Note that not all partner airlines earn status miles, some airlines might only earn award miles or partial status miles (e.g. 25% on Turkish Airlines).

You’ll notice there’s an earning table for each airline referring to the booking class and how much miles it earns.  It’s important to know which booking class your flights are booked in.  Each flight (segment) has its own booking class and depending on that letter, you’ll earn a certain number of miles.  Booking classes are displayed during the booking process on most sites, but that might not always be the case.  If you can’t find the booking class, contact your OTA (Online Travel Agency).

You can also use the Lufthansa Meilenrechner tool to determine the number of status and award miles you will earn on Lufthansa Group flights: Adria Airways, Austrian Airlines Group, Brussels Airlines, Croatia Airlines, LOT Polish Airlines, Lufthansa, Luxair and SWISS.

The table above gives an overview of the different elite status levels you can reach by collecting status miles at Lufthansa Miles & More.  If you’re not flying Business or First class (or full fare Economy class on regular bases) I would NOT recommend to pursue status with Miles & More.  There are far better programs to achieve elite status and Star Alliance Gold (e.g. Aegean Miles&Bonus).  In fact, the number of award and status miles you can earn by flying economy class on Lufthansa Group airlines and its partners will be dramatically reduced as of January 1, 2014.  Conclusion: if you’re not flying Lufthansa Group Business class, First class or full fare Economy class on regular bases, it might be more interesting to credit your flights to an alternative Star Alliance frequent flyer program.  Until recently, I would have recommended United MileagePlus, but after their massive devaluation announcement on Oct 31, they are no longer a preferred alternative.  If you want to obtain Star Alliance Gold status by flying economy class, I would recommend Aegean Miles&Bonus.  I’ll have a separate post on this program soon.

For the lucky ones working in the Oil and Gas industry, there’s Lufthansa’s Oil & Energy Club which gives you instant Frequent Traveller status!

Star Alliance Gold is a status which comes with perks valid at all Star Alliance Airlines.  Collecting 100,000 status miles in one calendar year with Miles & More will result in 2 years of Senator Elite status, which includes Star Alliance Gold.

So how do you earn lots of miles at Miles & More if you only fly economy class a few times a year?  Via partners!  You can earn miles with almost anything these days, hotel stays, car rentals, magazine and newspaper subscriptions, telecom partners, … and shopping!

Above are a number of shopping opportunities to earn miles, mainly geared towards Belgians, but Miles & More might have similar or even better offers for your country.

Your main source of miles could/should come from these… Miles & More Credit Cards.  US citizens are the lucky ones here with sign-up bonuses of up to 50,000 miles! Unfortunately, Europeans are limited to way lower sign-up bonuses.  The best you can get in Belgium is 6000 miles with the Brussels Airlines Premium American Express card.  You can earn another 2000 miles by paying your cellphone bill using the card.  And then there’s 1,5 miles per euro spent.  I’ve written an article about the Brussels Airlines American Express cards in 2012 which includes an offer for double welcome miles (6000 instead of 3000) which is still valid.  However, this ‘offer’ might disappear as the distributor of the Brussels Airlines credit cards is currently evaluating its offerings in Belgium.  They already pulled the Brussels Airlines Premium MasterCard as of November 1st and there might be changes to the American Express cards too.  I recommend to sign-up for the Brussels Airlines Premium American Express now, to ensure you can enjoy the 6000 miles welcome bonus.  Note: 1) You can cancel the card at any given time and the remaining fee will (€10/month) will be refunded.  2) Do NOT use this card to pay in foreign currencies as it has a 2,5% conversion fee.  Read more about these fees and a great alternative VISA card to pay in foreign currencies in our Credit Cards for Belgian travelers review.

Hat tip: Illustrations by Thijs Feryn
Full disclosure: By signing up for the Brussels Airlines American Express card using a personalized link, I might receive referral miles.  Thank you for supporting my travel blog.

IHG Rewards Club: PointBreaks (Nov 1 – Jan 31, 2014)


IHG Rewards Club just released a preview of the new PointBreaks list for stays from November 1, 2013 until January 31, 2014.  You can book these hotels for just 5000 points per night as of Nov 1, 2013!  The list contains some awesome hotels, my personal favorites:
InterContinental Johannesburg Sandton Towers (my review)
InterContinental Resort Tahiti French Polynesia (my review)
InterContinental Kunming
Hotel Indigo Tianjin Haihe
Crowne Plaza Resort Xishuangbanna
InterContinental Shanghai Ruijin
Crowne Plaza Shanghai Pudong
Hotel Indigo Xiamen Harbour
Holiday Inn Express Arnhem
Holiday Inn Express Istanbul – Altunizade
Holiday Inn Santa Fe – Argentina
Crowne Plaza Panama
InterContinental Maracaibo
Hotel Indigo Veracruz Boca Del Rio
Holiday Inn Acapulco La Isla
Airport Hotels:
Holiday Inn Brussels Airport
Holiday Inn Frankfurt Airport-Neu-Isenburg
Holiday Inn Express Warsaw Airport
Hotel Holiday Inn Express Bilbao
Crowne Plaza Liverpool – John Lennon Airport
Holiday Inn Express Liverpool-John Lennon Airport
As always, IHG Rewards Club point reservations are refundable.  Make sure to make a new booking for each night (5 night stay = 5 bookings).  This will allow you to shorten you stay, without loosing your complete PointBreaks booking!
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Video: Air Travel Hacking

Video: Air Travel Hacking – Understanding & (Ab)Using the Global Distribution System
“In the recent years air travel has become a commodity and generally cheaper thanks to good access to booking engines over the internet. This presentation introduces the attendees to basics of air travel booking systems. The main part is spent on showing shortcomings of the online systems. A more direct access to the booking systems thanks to the Internet allows to search for programming errors and mistakes alike which can be abused for cheaper or better travel.  Numerous problem sources in the Global Distribution Systems (which are the backbone of air travel bookings) are outlined and a few ways to exploit these are shown, namely the ‘fuel dump’ concept which effectively removes some of the surcharges which make up a major part of the ticket price.  This video allows you to gain enough insights to start searching for your own ‘error fares’ and get involved in the fare searching community.”  Presentation by Hendrik Scholz.

IHG Rewards Club: Promotion codes & Big Win update

Last weekend, a number of TravelMagic enthusiasts joined me at Holiday Inn Express Mechelen for a mattress run (= staying at a hotel with the sole purpose of collecting loyalty points). By status matching to IHG Rewards Club Platinum and signing up for all IHG Rewards Club promotion codes, we managed to score up to 33500 bonus points!

Pic: Several TravelMagic enthusiasts earned 33500 bonus points for their first stay!
On top of these bonus points, we also earned two qualifying nights for The Big Win offer.  We used the IHG 2-for-1 rate (select Partner Rate 2×1) to book our weekend stay which was €76 for two nights (Friday till Sunday).  We weren’t 100% sure if our second night would qualify for The Big Win offer, but can now confirm it did!  In my case, it was my second saturday night stay using my father’s account, resulting in 10000 extra Big Win points.  After two stays (3 nights, incl. 2 Sat nights) ‘my father’ now earned a total of 50,252 points!  Breakdown: 2652 standard points + 36500 bonus code points + 11100 Big Win points.

Pic: Two Saturday nights booked via IHG.com resulted in 10K extra points via The Big Win
One more night and my Big Win challenge will be complete, netting me another 39000 extra points!

Pic: The colorful pool at Crowne Plaza Antwerp (copyright Pandox hotels)
Want to join the points bonanza? Sign-up for The Big Winstatus match to IHG Rewards Platinum and register for all promotion codes.  The next TravelMagic gathering will be on Friday Nov 29, 2013 at Crowne Plaza Antwerp.  See you there?