Pic: View from my Regency Suite at Hyatt Regency Cancun (Jun 2011)
Pic: Regency Suite Bedroom at Hyatt Regency Cancun (Jun 2011)
I’m currently enjoying a 10 9 night stay (arrived one day late thanks to Continental Airlines – United) at the Hyatt Regency Cancun. The main reason for this trip is to secure my Gold Passport Diamond level for the next two years using the Gold Passport Status Match Challenge. At arrival I was assigned a Regency Suite King with Ocean view (room 1115). I used two Suite Upgrade Awards to exchange my King room for a Regency Suite at the time of booking. Initially I was disappointed with the view. The room was facing the ocean, but you couldn’t see the Cancun bay. I went back to the front desk and requested a room facing the bay. The front desk attendant told me no Regency Suites facing the bay were available, but I should come back the next day at 1pm to check if I could move to an other room. I was fine with that, as I would stay 9 nights anyway. Once back in my room, I got a call from John, the Chief Concierge at Hyatt Regency Cancun. He wanted to check why I didn’t like the room and if he could offer a solution. Ten minutes later I could pick-up new keys for a Regency Suite (room 1220) with view on the bay. Now that’s customer service!
Pic: Arial Para Sailing view of Hyatt Regency Cancun (Jun 2011)
Pic: Nighttime view from Regency Suite at Hyatt Regency Cancun (Jun 2011)
Pic: Lobby Area at Hyatt Regency Cancun (Jun 2011)
Pic: Lobby Area and O restaurant at Hyatt Regency Cancun (Jun 2011)
Pic: Main Pool Area at Hyatt Regency Cancun (Jun 2011)
Pic: Pool Area at Hyatt Regency Cancun (Jun 2011)
Pic: Pool Lounge Chairs at Hyatt Regency Cancun (Jun 2011)
Pic: Pool with beach view at Hyatt Regency Cancun (Jun 2011)
Pic: The Beach House Spa Cabana at Hyatt Regency Cancun (Jun 2011)
Pic: Cabanas with beach view at Hyatt Regency Cancun (Jun 2011)
Pic: Cabana with beach view at Hyatt Regency Cancun (Jun 2011)
Pic: Stunning beach at Hyatt Regency Cancun (Jun 2011)
Video: Regency Suite at Hyatt Regency Cancun (Jun 2011)
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Bart Lapers 
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Got this question from Chris, a Youtube viewer:
Hi,
I see that u were at the Hyatt Regency Cancun recently. I have a question for you (that i can’t seem to get the hotel to answer on FB…lol). What type of continental breakfast did they serve for the Regency Suite room? I wanna know if i’d like that breakfast, or if had to purchase a better breakfast. Thank u for your time.
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Hi Chris,
Thanks for your message. When you are a Hyatt Gold Passport Diamond member or if you have a Regency Club floor room, you can enjoy complimentary breakfast at the Regency Club. The club is rather small, so at busy times you might need to share a table. The breakfast has only cold options, but it’s OK. Just posted some pics on my twitpic.
http://twitpic.com/57twp3
http://twitpic.com/57twp8
As an alternative you can also have breakfast at the O restaurant (where all the regular guest have breakfast) Much nicer location, lot’s of space and they have a big buffet with a lot of hot dishes, eggs, etc… You’ll enjoy a 50% discount if you are at a Regency Club floor, so breakfast would be $110 pesos ($9 USD) per person instead of $220 pesos.
I’m here for 9 nights, so I combine both, some days at the Club some days at the O Restaurant.
Have a nice trip.
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