Tag Archives: royal ambassador

InterContinental Fiji Golf Resort & Spa

Fiji Trip Report Index
Introduction: Belgium to Fiji in 13 flights (26561 miles, 42746km)
DoubleTree by Hilton Hotel Kuala Lumpur
Grand Suite at Grand Hyatt Kuala Lumpur
Singapore Airlines First Class: The Private Room @ Changi Airport
Singapore Airlines First Class: SQ211 Singapore to Sydney B777-300A
Opera King room at Park Hyatt Sydney
Beachfront View room at InterContinental Fiji Golf Resort & Spa
Singapore Airlines Business Class: SQ232 Sydney to Singapore
Thai Airways First Class: Royal Orchid Spa, TG920 Bangkok to Frankfurt A380

Pic: Club Infinity Pool at InterContinental Fiji Golf Resort & Spa (Jan 2013)
The InterContinental Fiji Resort Map includes Restaurants & Bars and practical Fiji travel advice.  The InterContinental Fiji Concierge Guide includes info on how to get around, where to eat, drink, shop and what to discover more at Fiji.

Pic: Beachfront room 1114 at InterContinental Fiji Natadola Bay (Jan 2013)
Instead of paying FJD920 (€394, $514) per night for a Garden View room, I used the Priority Club Points + Cash trick to book my 4 night stay at InterContinental Fiji.  At 30K points per night, this resulted in $210 (€161) room rate.  Upon arrival at 11am I was told my Garden View room wasn’t ready yet, despite my Royal Ambassador status which guarantees 8am check-in, and no room upgrade would be given as I was staying on points.  When inquiring about my other Royal Ambassador benefits, the front desk agent responded he wasn’t sure and had to check.  As my Garden View room would only be ready by 2pm, I was suggested to wait at the Kama Lounge.  The bartender provided me with the cocktail menu and offered me a complementary drink to ease the wait.  After 15 minutes, the bartender still hadn’t returned to take my order so I asked him what was going on.  He told me his supervisor had informed him the complimentary drinks policy had changed and I would actually have to pay for my drink.  My stay at IC Fiji was off to a bad start… room wouldn’t be upgraded, front desk didn’t know if RA benefits applied or not (previous IC Fiji trip reports suggested they did including room upgrades) and a complimentary drink had to be paid for.  In this kind of situations I turn to Twitter to express my malcontent, which in many cases results in a satisfying solution.  I tweeted @IHGCare and @InterConFiji  and expressed my frustration.  Soon after, I was informed my Beachfront View room was ready, courtesy of the InterContinental Fiji marketing department.  For the Royal Ambassador benefits, local management confirmed they didn’t apply on point stays as per IHG Ambassador T&C.

Pic: Bedroom of Beachfront room 1114 at InterContinental Fiji (Jan 2013)

Pic: InterContinental Fiji – Beachfront room 1114 Terrace with Cleopatra Bath

Pure Fiji Bathroom Amenities at InterContinental Fiji Natadola Bay (Jan 2013)

Pic: InterContinental Fiji Resort & Spa – Beachfront View Rooms 11xx

Pic: InterContinental Fiji Resort & Spa – Natadola Bay Beach (Jan 2013)

Pic: Breakfast at Sanasana Restaurant, InterContinental Fiji (Jan 2013)

Pic: InterContinental Fiji Resort – Main Infinity Adults Only Pool (Jan 2013)

Pic: Dedon Nestrest at Club InterContinental Fiji Inifinity Pool (Jan 2013)

Pic: Wedding Chapel at InterContinental Fiji Golf Resort & Spa (Jan 2013)

Pic: InterContinental Fiji Golf Resort & Spa – Indigenous band (Jan 2013)

Pic: Entrance InterContinental Fiji Golf Resort & Spa at night (Jan 2013)

Pic: Nighttime at Club InterContinental Fiji Golf Resort & Spa  (Jan 2013)

Pic: Sunset at Infinity Pool Club InterContinental Fiji (Jan 2013)

Weekend in Hamburg (Germany)


Pic: Giant spider at Hamburger Kunsthalle und Galerie Der Gegenwart

Pic: Bratwurst at Rathausmarkt Hamburg (Jun 2012)
Hamburg, my 7th Brussels Airlines Flyday destination this year. You might wonder why I take so many trips using this €99 promo. It’s simply the cheapest way to earn status miles with Miles and More. Each Flyday trip earns me 3126 status miles (including 25% executive bonus). This is by far the best offer available for Miles and More members to earn the maximum number of status miles per € spent. Earning these status miles is important to achieve (or maintain) elite status. Miles and More has three elite statuses: Frequent Traveller (35K status miles) Senator (100K status miles) and HON Circle Member (600K status miles in 2 years) All three statuses come with a number of privileges. My current Miles and More status is Senator and is valid until Feb 2014. To extend my status with two years, I need to earn again 100K status miles in one year (in 2012 or 2013). Right now I’m at 59K status miles of which 22K were earned with SN Flyday trips, 30K with a LH business class flight to Seoul (ICN) and 6K with a SN New York (JFK) trip in economy class. I want to re-qualify for Senator status this year, as Lufthansa (owner of Miles and More) made it much more challenging to earn status miles with cheap business class tickets as of April 1, 2012. The Seoul flight which I took in February of this year was only €1111 and earned me 30K status miles (200% of flown miles). With the new Lufthansa ‘enhancements‘ cheap business class flights now only earn 150% status miles (Z booking class) or 100% status miles for promo business class flights (P booking class). That same BRU-ICN return trip would now only earn me 15K status miles. With 41K status miles still to earn this year, I’ll need to take another 13 weekend trips if I want to re-qualify solely on Flyday trips! :)

Pic: InterContinental Hamburg exterior (Jun 2012)

Pic: King Bed Executive room 301 at Intercontinental Hamburg (Jun 2012)

Pic: Intercontinental Hamburg – Ambassador Welcome Amenity (Jun 2012)
Contrary to my hotel successes on previous weekend trips, InterContinental Hamburg was a miss. Originally, I had booked one night at Radisson Blu Hamburg on Club Carlson points and one paid night at InterContinental Hamburg using the 35% off rate at Greenroom.co.uk After I had learned my PriorityClub status level was upgraded to InterContinental Royal Ambassador again (thanks to a generous blog reader and twitter follower), I had cancelled my Radisson Blu Hamburg reservation and added a second night using the 35% off rate. With €194 for 2 nights I had significantly exceeded my €100 hotel budget for weekend trips, but expected extra value as renewed InterContinental Royal Ambassador (my previous RA status expired in January). Unfortunately, that wasn’t the case. My 2-level upgrade (a RA benefit) was a non-bookable King Executive room with dated furniture and tiny bathroom. It really angers me when hotels try to circumvent loyalty program privileges, in this case by creating fictional room categories to avoid the need for upgrading Royal Ambassadors to Junior Suites. The only real RA benefits provided were complimentary internet and minibar. Again, also with the minibar the hotel cheated by removing any hard liquor and only provided cheap soft drinks and beer. The hotel was also lacking a Club lounge and charged €26 for breakfast, a ridiculous charge which made me eat all cereal bars from the complimentary minibar instead. One would start to think his Hilton HHonors Gold status has more value than the InterContinental Royal Ambassador status. (HHonors Gold status comes with complimentary breakfast for 2, room upgrade, free internet and at some properties even with Executive Floor Lounge Access)

Pic:IC Hamburg – Complimentary Minibar for Royal Ambassadors (Jun 2012)

Pic: Rowing at Aubenalster lake near InterConinental Hamburg (Jun 2012)

Pic: Elbe Philharmonic Hall at Hafencity Hamburg (Jun 2012)

Deluxe room InterContinental Madrid


Pic: Deluxe room at InterContinental Madrid (Jan 2012)
Early December, I received a disappointing downgrade letter from the InterContinental Ambassador service.  As of February 2012, I would no longer be an InterContinental Royal Ambassador.  With 30 paid nights in 2011, I did not qualify for extension of my RA membership.  A pity my RA experiences in the past 8 months were limited to InterContinental BangkokInterContinental London Park Lane and InterContinental Coex Seoul (the latter being so disappointing I lacked enthusiasms to write blog post)  Anyway, I’m very grateful to the twitter follower who offered me his Royal Ambassador Referral Certificate.
Pic: King bed at Deluxe room InterContinental Madrid (Jan 2012)
My last stay as Royal Ambassador was a weekend stay mid January at InterContinental Madrid.  While the hotel interior didn’t match my taste and the upgrade was limited to a Deluxe room, I couldn’t complain as this was a €99 two-night stay thanks to IHG Best Price Guarantee!

Pic: Complimentary minibar (Royal Ambassadors) at IC Madrid (Jan 2012)

Pic: Free breakfast at Club Lounge InterContinental Madrid (Jan 2012)
I’m going to miss the Royal Ambassador perks: free internet, complimentary minibar, 8am early check-in, 2-level upgrade, club lounge access with complimentary breakfast, cocktails, etc…  Fortunately IHG offers RA downgrades a soft landing to standard Ambassador membership for one year ($150 value)

Pic: Relax area at Club Lounge InterContinental Madrid (Jan 2012)

Pic: Cava and sweets at Club Lounge InterContinental Madrid (Jan 2012)

InterContinental London Park Lane – Studio Suite

I’m currently staying at the InterContinental London Park Lane on a ‘Sweet Dilemma‘ reward (two nights) Thanks to my Royal Ambassador status, I’ve been upgraded from a classic room to this Studio Suite.  Nice!
Pic: My InterContinental London Park Lane – Studio Suite (May 2011)
Pic: My InterContinental London Park Lane – Studio Suite (May 2011)
Pic: InterContinental London Park Lane – Ambassador Welcome Gift

InterContinental Royal Ambassador

Pic: My InterContinental Paris Le Grand – Royal Suite Bedroom (March 2011)
Twitter is my number one internet and mobile phone application since 2007.  It has provide me with some incredible value in the past four years.  Here’s an example on how twitter created travel value for me.  After checking out at the InterContinental Seoul Parnas last month, I tweeted my disappointment about the high bill for internet access and minibar usage.  One of my fellow twitter followers responded with an incredible offer.  He had achieved Royal Ambassador status (highest elite status at IHG) in 2010 and was offering me his InterContinental Royal Ambassador Referral Certificate.  The qualification criteria to become an InterContinental Royal Ambassador are unpublished, but anecdotal evidence indicates Ambassador members need to stay 50 to 60 nights in one year at IHG hotels (Holiday Inn, Holiday Inn Express, Crowne Plaza, Hotel Indigo, Staybridge Suites and Candlewood Suites) with at least 3 hotel stays at different InterContinental Hotels.  That’s quite a challenge!  Once you achieve the Royal Ambassador level, you can also invite one member.  Thanks to my tweets I was invited by a very generous Royal Ambassador follower.

Pic: My room at the InterContinental Shenzhen, China. (January 2010)

It took IHG a while to process my Royal Ambassador Referral Certificate, but today I finally unlocked the InterContinental Royal Platinum Ambassador badge.  That one word ‘Royal’ comes with some great additional benefits:
• Guaranteed two level room upgrade (i.e. Executive Room, Suite or Club Room)
Complimentary mini-bar: unlimited mini-bar beverages free of charge
• Guaranteed early check-in (8 am)
Free internet access
• Complimentary Platinum level membership in the Priority Club program which is applicable to the other brands of the InterContinental portfolio (Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express, Starbridge Suites and Candlewood Suites)
• 1000 Priority Club Royal Ambassador Bonus Points per stay

Pic: My room at the InterContinental Hua Hin, Thailand (February 2011)

As an InterContinental Ambassador I already had these benefits:
• Guaranteed room upgrade
• Guaranteed late check-out (4 pm)
• Free movie – One complimentary Pay-TV film per stay
• Fresh fruit and mineral water – in your room upon arrival
• Guaranteed room availability with 24-hour advance reservation
• Complimentary newspaper each morning
• Complimentary use of health club facilities (fitness gym, swimming pool, jacuzzi etc most hotels)
• Welcome gift upon arrival (often something reflecting the local culture at participating Hotels)
• Complimentary weekend night

Pic: InterContinental Hua Hin lobby, Thailand (February 2011)

As I’ll be staying at the InterContinental London Park Lane tomorrow, I’ll have the opportunity to benefit my Royal Ambassador status from day one. :-)