Tag Archives: loyalty

Loyalty Programs: Account Statuses (July 2012)

Back in May 2011, I published an insight in my loyalty program statuses including the number of points and miles earned.  More than a year has passed since then, so it’s time for an update:

HOTEL LOYALTY PROGRAMS

1) PRIORITY CLUB

  • Membership Level: Platinum Royal Ambassador
  • Expiration date: Jan 2014 (Platinum) Feb 2013 (Royal Ambassador)
  • Qualifying nights in 2012: 11
  • Number of points: 117,574
  • Points earned in 2012: 77,545

How did I earn these points?
Obviously by resting my head for 11 nights on qualifying rates at IHG properties in the first 6 months of 2012, but more importantly, by signing up for every possible Priority Club Promotion (check FrequentFlyerBonuses.com and FlyerTalk.com for more details)  I also made some changes to my London 2012 Olympic Games reservations.  I cancelled my 7 nights at Hotel Indigo London Paddington reimbursing me 175K points.  I retained my two night booking at Hotel Indigo London Tower Hill for the opening weekend and added one extra night at Radisson Blu Edwardian Mercer Street using Club Carlson points.  This shortened my London 2012 Olympics trip to 3 nights instead of 9, but allowed me to use some of the points to book my upcoming French Polynesia trip.
Where did I spent points?
Past stays:
30K points for two nights at City Ocean View room at Holiday Inn Pattaya
25K points for one night at King Suite at Crowne Plaza Changi Singapore
5K points for one night at Crowne Plaza Venice East-Quarto d’Altino
Upcoming stays:
60K points for two nights at InterContintal Resort Tahiti
150K points for five nights at InterContinental Bora Bora Resort & Thalasso Spa
90K points for three nights at InterContinental Moorea Resort & Spa
Video: Intercontinental Bora Bora Resort & Thalasso Spa

2) HYATT GOLD PASSPORT

  • Membership Level: Diamond
  • Expiration date: Feb 2013
  • Suite Upgrade Award vouchers left: 4
  • Qualifying nights in 2012: 0
  • Number of points: 40,820
  • Points earned in 2012: 452

How did I earn these points?
I only stayed once at Hyatt this year and it was on points.  During award stays you only earn points on food & beverage charges, in my case 452 points.
Where did I spent points?
30K points for two nights at Club View King room at Grand Hyatt Seoul

3) HILTON HHONORS

  • Membership Level: Gold
  • Expiration date: Mar 2013
  • Qualifying nights in 2012: 6
  • Number of points: 3,066
  • Points earned in 2012: 9,236

How did I earn these points?
Stays at Hilton Millennium Bangkok and Hilton London Tower Bridge.  Interesting detail:  I didn’t stay a single night at Hilton properties in 2011, still I managed to achieve Hilton HHonors Gold status for free.  I posted this opportunity several times on my twitter feed, make sure you don’t miss it next time, follow me on twitter! 
Where did I spent points?
170K points for four nights at Ocean View Pool Villa at Conrad Koh Samui
Note: 153,435K points were bought for this stay, read the blog post for all details.

4) STARWOOD PREFERRED GUEST (SPG)

  • Membership Level: Preferred Guest
  • Expiration date: N/A
  • Qualifying nights in 2012: 4
  • Number of points: 2,524
  • Points earned in 2012: 4,040

How did I earn these points?
Stays at Honeymoon Suite at Sheraton Seoul D Cube City and Caroline Astor Suite at St. Regis Bangkok
Where did I spent points?
3K points for one night at Four Points by Sheraton Barcelona Diagonal

5) Club CArlson

  • Membership Level: Silver
  • Expiration date: Feb 2013
  • Qualifying nights in 2012: 3
  • Number of points: 64,214*
  • Points earned in 2012: 108,722*

How did I earn these points?
Stays at Radisson Suites Bangkok Sukhumvit, Park Plaza Soi 18 Sukhumvit Bangkok and Park Inn Leuven.  Check my Club Carlson post for more details.
* Points from my Park Inn Leuven still need to post (including 44K bonus)
Where did I spent points?
50K points for one night at Radisson Blu Edwardian Mercer Street Hotel (Opening weekend London 2012 Olympics)

6) LE CLUB ACCOR

  • Membership Level: Platinum
  • Expiration date: Oct 2012
  • Qualifying nights in 2012: 1
  • Number of points: 1,676
  • Points earned in 2012: 452

How did I earn these points?
One night stay at Novotel Bangkok Suvarnabhumi Airport.
Interesting detail:  I acquired free Le Club Accor Platinum status using a simple sign-up link.  I posted this opportunity several times on my twitter feed, make sure you don’t miss it next time, follow me on twitter! 
Where did I spent points?
No Le Club Accor points spent in 2012.  Le Club points have a very low value, you need a minimum of 4K points to convert them to 2000 airline miles or 2K points for a €40 discount voucher (which can only be used to lower roomrates, not on F&B)  In general, this loyalty program is really weak,  with platinum benefits rarely honored.  The only really positive experience I had as A Club Gold member was at Sofitel Paris La Defense back in 2010.

AIRLINE LOYALTY PROGRAMS

1) MILES AND MORE (LUfthansa)

  • Membership Level: Senator – Star Alliance Gold
  • Expiration date: 02/14
  • Number of Award miles: 346,564
  • Number of Status miles earned in 2012: 59,093
  • Number of eVouchers: 2

How did I earn these miles?
I earned more than 280,000 miles in the past year.
150K miles were ‘butt-in-seat’ miles (by taking flights)
32K bonus miles for business flight to Rio de Janeiro
75K miles were earned using the Brussels Airlines American Express cards.
23K miles were earned from various sources like hotel stays, shopping, etc…
On what did I spent miles?

70K miles to upgrade GIG-FRA from Business Class to new Lufthansa First Class

2) MILEAGEPLUS (UNITED)

  • Membership Level: MileagePlus member
  • Expiration date: N/A
  • Number of Award miles: 521
  • Number of Status miles earned in 2012: 0
  • Number of Award miles earned in 2012: 61,200

How did I earn these miles?
I bought 98,000 Wyndham Rewards points for $308 (€237,85) during the yearly U.S. Travel Association “Daily Getaways” campaign and converted them to 39,200 United Mileage Plus miles.  I also bought 20,000 Mileage Plus miles for $451 (€347,86) via a facebook 40% discount sale.
Finally, during an award reservation, I was 1479 miles short, so I had to buy a set of 2000 Mileage Plus miles for $70 (€58,47).
Conclusion, in total I bought 61,200 United Mileage Plus miles for €644,18
On what did I spent miles?
70K miles on an itinerary including Singapore Airlines First Class & Business Class + Air New Zealand Business and Economy Class.  More details to follow! :)

Free hotel nights and upgrades

So you want to stay for free at that fancy five star hotel? Or just want to pay the cheapest room rate and get upgraded to a suite?  Travel industry fact: Be loyal, get rewarded.

To enjoy free nights, you’ll have to collect points…lot’s of loyalty points.  To enjoy free upgrades and benefits,  you will need to obtain an elite level.  Different elite levels can be achieved by staying a certain number of nights/stays, by collecting a certain number of points or simply by buying yourself an elite level.  The more precious the metal, the higher your elite level. (Silver, Gold, Platinum, etc..)

Before you can start collecting points, you’ll need to make-up your mind on which hotel chain you like the most. You’ll need to make an assessment on which brand matches your budget, travel frequency, destinations and personal preferences.  Once you have selected a particular hotel chain (or two), stick to it.  Sign-up for the loyalty program, enroll for all promotions and stay at their properties as much as possible.

Here’s an overview of 7 hotel loyalty programs with a global property network:

I included  links to fast-track elite status offers for HHonors and Club Carlson.  These will allow you to enjoy elite benefits from your first stay onwards.

Once you’ve signed up for the program it’s time to review the bonus offers of your favorite hotel chain.  FrequentFlyerBonuses.com has an excellent overview of all point promotions per hotel program.  Sign-up on as much promo’s as possible for your hotel loyalty program.  Instead of those 2000 base points at your first stay, you might cash in 10.000 points!  Yes, it requires some effort tracking all those offers, but it’s very rewarding.  Soon you’ll find yourself addicted, checking your points balance on a weekly basis.

Not convinced? Here are some examples of point rewards I cashed in via my favorite loyalty program PriorityClub

  • Two free nights at the brand new InterContinental Kiev for just 10.000 points using PointBreaks (value: 400 euro)  Effort: used points of two previous stays (on which I spent 150 euro)
  • Two free nights at Holiday Inn Munich City Centre during the opening weekend of OktoberFest 2009.  (value: 500 euro) Cost: 30.000 points + $120.  PriorityClub has no blackout dates, so even during festivals, new year, etc.. you can still get that free night! You can also combine points with cash to get rewards faster.

Aside from point promotions, hotel loyalty programs also frequently run “Stay X nights/times, get one night free” promotions.  Last quarter of 2010, InterContinental’s PriorityClub had a promo called ‘Sweet Dillema’.  For every two stays (a stay is defined as any number of consecutive nights at one hotel) you received one free night with a limit of 5 free nights.  If you use this kind of promotions in a creative way, it can result in some great opportunities. In my case I stayed 10 times 1 night at cheap Holiday Inn and Crowne Plaza’s.  This resulted in 5 free nights which I could use at any IHG property from Nov 1,2010 until May 2011.  Here’s what I received in return for spending 10 nights at IHG properties. (cost: +- 700 euro)

Convinced? You bet! Be loyal, be creative!