Tag Archives: ihg

InterContinental Bora Bora Resort and Thalasso Spa

French Polynesia Trip Report Index
Tahiti and Bora Bora – Flights & Airfares
Hilton Frankfurt Airport
Lufthansa Senator Lounge Frankfurt Airport (Terminal 1, Departure Area B)
InterContinental Resort Tahiti
InterContinental Bora Bora Resort and Thalasso Spa
The St. Regis Bora Bora Resort (site inspection)
InterContinental Resort and Spa Moorea

Pic: Mount Otemanu  from InterContinental Bora Bora Resort & Thalasso Spa


Pic: Overwater Villa at InterContinental Bora Bora Resort & Thalasso Spa
There are 4 InterContinental properties in French Polynesia: Tahiti, Moorea, Le Moana Bora Bora and Thalasso Bora Bora.  All are managed by the same owner.  Detailed information on each of these resorts is available in PDF format:  Resort Specifications, Rooms, Bungalows and Villas + Transfers

Pic: Blue Lagoon Wedding Chapel at IC Bora Bora Resort & Thalasso Spa
Back in January, just a few days after I book my great airfare from Brussels to Papeete, I found another great deal for French Polynesia.  InterContinental Bora Bora Resort & Thalasso Spa was bookable at 30K PriorityClub points per night!  PriorityClub had announced it would increase/decrease the number of points required for a free night at many of its hotels.  The intention was to increase the points required for IC Bora Bora Thalasso from 40K to 50K per night.  However, instead of increasing the number of points required, someone at IHG decided to decrease it (for a brief time) to 30K!  As 10K points could be bought for $60 (now $70), a free night at IC Bora Bora Thalasso was bookable for $180.  Compare that with the cheapest bookable villa at +$900 (€700) and you know you have a great deal!  I immediately booked a 5 night stay at 150K points which I bought for $900 (15x $60, €700).  A paid 5 night stay in September would have been +$5000 (€4000)!!!

Pic: Sands Bar & Restaurant at IC Bora Bora Resort & Thalasso Spa (Sep 2012)

Pic: Beach Lounge at InterContinental Bora Bora Resort & Thalasso Spa

Pic: Outdoor Beach Shower at IC Bora Bora Resort & Thalasso Spa

Pic: Stingrays at InterContinental Bora Bora Resort & Thalasso Spa (Sep 2012)

Pic: Deep Ocean Spa Treatment Villas at IC Bora Bora Resort & Thalasso Spa

Pic: View on the Wedding Chapel at IC Bora Bora Resort & Thalasso Spa

Pic: Lounge chairs at InterContinental Bora Bora Resort & Thalasso Spa
The problem with PriorityClub points bookings at IC Bora Bora Thalasso is the fact you can only select the “Two Bedroom Family Suite Coral Garden Villa” option.  The Coral Garden Villas also know as “Motu Villas” (video) are located in the backyard of the resort and do not offer the famous Bora Bora overwater villa experience.  The resort offers paid upgrades, but the fees are steep.
From 2 Bedroom Coral Garden villa to:
Emerald overwater villa 15,000 XPF + 14% tax per night ($185,€143)
Sapphire overwater villa 25,000 XPF + 14% tax per night ($270,€208)
Diamond overwater villa 35,000 XPF + 14% tax per night ($307,€237)
Diamond Otemanu overwater villa 45,000 XPF + 14% tax per night ($553,€428)
Diamond End of Pontoon overwater villa 55,000 XPF +14% tax p/n ($676,€523)
Keep in mind all overwater villas have the exact same layout, you’re just paying extra for the view from your villa and it’s location on the pier.

Pic: IC Bora Bora Thalasso Overwater Villas and Motu Family Suites Map
Due to the steep upgrade fees and the reports on Flyertalk about almost everybody being upgraded for free, I declined the paid upgraded offer.  With 83 Overwater Villas and only 3 Coral Garden Villas, my Royal Ambassador status had to do the job.  The only factor which raised my concern about not being upgraded was the fact the hotel had been sold-out weeks in advance of my stay.  Upon arrival at the resort, the worst possible scenario came true.  I was informed they were fully booked and I would be assigned Coral Garden Villa 301 for the entire duration of my stay.  I immediately asked to speak to the manager on duty, but he was ‘unavailable’ (it was Monday evening, 6pm).  I would have been fine staying at the Coral Garden Villa, if at least one night I could experience an Overwater Villa.  Once in the Coral Garden Villa, the disappointment was even bigger when I noticed it wasn’t even clean (cobwebs, stains on walls and furniture, dirty floor).  I asked again to speak to a manager, but was informed my concerns could only be addressed the next morning!?!  As this was unacceptable and the hotel didn’t offer an immediate solution, I contacted IHG via twitter.  Fortunately, they responded swiftly and informed me they had contacted the resort and a solution would be provided the next morning.  I settled with it and went to bed.  The next morning I called reception for an update and they transferred me to the Guest Relation manager.  He was aware of my concerns and apologized for the inconvenience.  He offered me an upgrade to a Sapphire Overwater Villa and complimentary breakfast for the duration of my stay.  That was a great value proposition, as such upgrade would have been $1080 (€832) for four nights and breakfast XPF3834 ($41, €32) per day.  Internet access was complimentary as Royal Ambassador, a big saving too, as the normal charge was XPF3000 ($32,€25) per 24 hours.

Pic: Sapphire Overwater Villa 118 at IC Bora Bora Resort & Thalasso Spa
The Sapphire Overwater Villa was fantastic: very spacious living room, great terrace with sundeck offering direct access to the lagoon.  Bedroom and bathroom with incredible views all day long, even from the bathtub!

Pic: Living Room Overwater Villa at IC Bora Bora Resort & Thalasso Spa

Pic: Bedroom Overwater Villa at IC Bora Bora Resort & Thalasso Spa

Pic: Bathroom Overwater Villa at IC Bora Bora Resort & Thalasso Spa

Pic: Bathroom Amenties at IC Bora Bora Resort & Thalasso Spa (Sep 2012)

Pic: Terrace Overwater Villa at IC Bora Bora Resort & Thalasso Spa (Sep 2012)

Pic: Deck Staircase Overwater Villa at IC Bora Bora Resort & Thalasso Spa

Pic: Overwater Villa Deck at IC Bora Bora Resort & Thalasso Spa (Sep 2012)

Pic: Sapphire Overwater Villa at IC Bora Bora Resort & Thalasso Spa
Video: Sapphire Overwater Villa 118 at IC Bora Bora Resort & Thalasso Spa

Sky View room at IC New York Times Square


Pic: InterContinental New York Times Square entrance (Jun 2012)

Pic: InterContinental New York Times Square building (Jun 2012)
My two night weekend stay in Manhattan was the ideal opportunity to burn an InterContinental “Free weekend night” voucher.  Every time you renew your InterContinental Ambassador status, you receive a complimentary weekend night voucher.  It’s valid for weekend stays at all IC hotels worldwide and uses the BOGO (Buy One, Get One) principle:  you pay for the first night, the second night is free.  If you’re staying more than once a year at InterContinental hotels, I can highly recommend the Ambassador program.  The initial membership fee is $200 for the first year, $150 for every renewal.  It comes with some great perks:
• Guaranteed room upgrade
• Guaranteed late check-out (4 pm)
• Free movie – One complimentary Pay-TV film per stay
• Fresh fruit and mineral water – in your room upon arrival
• Guaranteed room availability with 24-hour advance reservation
• Complimentary newspaper each morning
• Complimentary use of health club facilities (fitness gym, swimming pool, jacuzzi etc most hotels)
• Welcome gift upon arrival (often something reflecting the local culture at participating Hotels)
• Complimentary weekend night voucher

Pic: King Bed Sky View room at IC New York Times Square (Jun 2012)

Pic: King Bed Sky View room at IC New York Times Square (Jun 2012)
Using the complimentary weekend night voucher, I paid $347 for two nights (vs $693 regular rate) at InterContinental New York Times Square.  Yes, hotels in Manhattan are expensive!  My Deluxe room booking was upgrade to a Sky View room on the 35th floor offering me amazing views of the city.
Pic: Ambassador welcome amenity at IC Times Square NYC (Jun 2012)


Pic: Bathroom amenities at InterContinental Times Square (Jun 2012)

Pic: In-Room Dining Breakfast at InterContinental Times Square NYC

Pic: Sky View at InterContinental Times Square New York (Jun 2012)

Pic: Sky View at InterContinental Times Square New York (Jun 2012)

Weekend in Warsaw (Poland)


Pic: View from my room 3308 at InterContinental Warsaw (Apr 2012)

Pic: Deluxe Room at InterContinental Warsaw (Apr 2012)
Warsaw, my fifth Brussels Airlines Flyday destination.  Faro, Bristol, Barcelona and Venice were a success and so was Warsaw.  Two nights at 5 star luxury hotel InterContinental Warsaw for €75 thanks to the IHG 2-for-1 promo.  As PriorityClub Platinum Ambassador I was upgraded to a Deluxe room.  Warsaw is definitely one of the cheapest cities in Europe for luxury hotels.

Pic: InterContinental Warsaw Exterior (Apr 2012)

Pic: Europe highest pool at Intercontinental Warsaw (Apr 2012)

Pic: Europe highest pool at Intercontinental Warsaw (Apr 2012)
I was very lucky with the weather.  While it was cold, rainy and grey in most of Western Europe (even in Spain and Italy), central Europe was experiencing a spring heat wave.  With 28 degrees Celsius in Warsaw, the terraces and river banks were packed until late at night.  I joined a group of Couchsurfers for a BBQ on a sandbank of the Vistula River near Śląsko-Dąbrowski bridge.  A great experience meeting up with Poles, Brazilians, Venezuelans, … sharing travel stories and advice.  Warsaw is definitely ready to host the 2012 UEFA European Football Championship!

Pic: University of Warsaw, Poland (Apr 2012)

Pic: Warsaw National Stadium Euro 2012 Poland (Apr 2012)

Pic: Couchsurfing Sundowner drink, Śląsko-Dąbrowski bridge (Apr 2012)

IHG – Two nights for the price of one


Update Aug 11, 2012: Updated links to discount rates.
InterContinental Hotels Group (IHG) includes Crowne Plaza, Holiday Inn, Hotel Indigo and InterContinental hotels.  It’s loyalty program, Priority Club Rewards, offers incredible value in terms of free nights redemptions.  Points can be earned fast & easy and redeemed with no black-out dates.  Even without points in your Priority Club account, there are a multitude of options to make your next stay much cheaper.  I’ve already blogged about several techniques in the past.  Today I want to highlight two (more or less hidden) rates for stays in Europe:
2-for-1(make sure to select ‘Exclusive 2 for 1′ as Rate Preference)
and “35% off” (make sure to select ‘Exclusive Prepaid A’ as Rate Preference)

I have a number of upcoming weekend stays for which I used the ‘Exclusive 2 for 1′ rate saving me up to 44% in hotel expenses.
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IHG Best Price Guarantee (InterContinental, Holiday Inn, Crowne Plaza and Indigo Hotels)


Pic: InterContinental Hotel Group – Best Price Guarantee
I’ve been monitoring the room rates at InterContinental Madrid for an upcoming weekend trip in January.  Yesterday, I spotted a rate at olotels.com (via HotelsCombined.com) which was much lower than the published rate on the IHG website.  
Pic: Olohotels.com InterContinental Madrid €99/night rate (incl. tax)
Pic: InterContinental.com IC Madrid €146,88/night rate (incl. tax)
After verifying the IHG Best Price Guarantee Terms and Conditions once more, I booked the more expensive rate at the IHG website and submitted a Best Price Guarantee claim.  As I didn’t receive a reply on my online claim, I called the IHG Best Price Guarantee Support Desk  who assured me an email was on its way.  This morning I received confirmation of my complimentary first night and the lower €99 rate for my second night at InterContinental Madrid.  Two nights at a five star property in Madrid for €99, another great deal! :)

How to get the lowest room rates at IHG Hotels?

  1. BEST AVAILABLE RATE: Determine which IHG hotels (InterContinental, Holiday Inn, Crowne Plaza, Indigo, …) are available for your dates and destination at the IHG website.  By default the results will show the Best Available rate.
  2. BEST PRICE GUARANTEE: Use HotelsCombined.com (or similar) to determine if a third party website is selling the same hotel room at a cheaper price. If that’s the case, submit a Best Price Guarantee claim.  If your claim is valid (make sure to read the terms and conditions) IHG will match the lower price, and give you your first night free!
  3. IHG PROMOTIONS: FrequentFlyerBonus.com has a nice overview of all current promotions (even per country).  Also check IHG Weekend Breaks (2 for 1, 3 for 2, 35% discount)
  4. PRIORITY CLUB POINTBREAKS: Check if the hotel is not listed on the PointBreaks list.  If you’re lucky, you can redeem a free night for only 5000 PriorityClub points!  If the hotel rate is really expensive and not listed on the PointBreaks list, you can still pay the regular points price to redeem a free night.
  5. FRIENDS AND FAMILY RATE: If available, this will most likely be the lowest rate but you won’t receive PriorityClub points nor is the hotel obligated to provide you with any of your status privileges (Ambassador upgrades, PriorityClub perks, etc..)  You don’t have friends or family working at IHG?  No worries, we’re all friends of Doug Castor (Global Sourcing Manager with IHG)  He’s sharing his personal link to the IHG Friends and Family rate on his twitter account (which I used successfully in the past)
  6. Enjoy your lowest rate!

King Suite at Crowne Plaza Changi Singapore


Pic: Exterior of Crowne Plaza Changi Aiport Singapore (Nov 11)

Pic: Lobby at Crowne Plaza Changi Airport Singapore (Nov 2011)

Pic: Lobby Bar at Crowne Plaza Changi Airport Singapore (Nov 2011)
On Saturday November 4th, my Lufthansa Airbus 380 flight from Frankfurt arrived at Singapore Changi Airport around 5pm.  My next flight (Tiger Airways to Cebu, Philippines) was on Sunday morning at 8am, so an airport hotel wasn’t a bad idea I thought.  Turned out, it was an excellent idea.  I had seen the appealing look of Crowne Plaza Changi before when transferring at SIN and after reading several reviews (incl. Ben’s OneMileAtATime review) I knew I had to visit it.  As Crowne Plaza Changi is a rather expensive property with rates between $250 and $400 SGD, I had chosen to burn 25K PriorityClub points on my one night stay. (25K points equals +- $150 USD)
Upon arrival, I was greeted by a friendly front desk staff member who performed the check-in formalities and prepared my room key in less than a minute.  I was informed as PriorityClub Platinum Member I had been upgraded to a King Suite.

Pic: King Suite Living Room at Crowne Plaza Changi Airport (Nov 2011)
Pic: King Suite Bedroom at Crowne Plaza Changi Airport (Nov 2011)
Pic: King Suite Bathroom at Crowne Plaza Changi Airport (Nov 2011)
The Suite was lovely: modern interior which felt as new, living room with sofa and tv, large working desk, second tv in bedroom, spacious bathroom with great amenities and a plate of French Macarons as welcome gift.  Check the video below for a walk-trough of the Suite.

Pic: Swimming Pool at Crowne Plaza Changi Airport Singapore (Nov 2011)
Another amazing feature of this exceptional airport hotel is it’s stunning swimming pool.  It must be one of the most spectacular airport hotel pools in the World.  The hotel also offers Spa treatments at The Aspara.  Conclusion: Crowne Plaza Changi is an excellent retreat to relax and unwind after a stressful or long flight to Singapore.
Video: King Suite at Crowne Plaza Changi Airport Singapore (Nov 2011)