Tag Archives: club carlson

Loyalty Programs: Account Statuses (July 2012)

Back in May 2011, I published an insight in my loyalty program statuses including the number of points and miles earned.  More than a year has passed since then, so it’s time for an update:

HOTEL LOYALTY PROGRAMS

1) PRIORITY CLUB

  • Membership Level: Platinum Royal Ambassador
  • Expiration date: Jan 2014 (Platinum) Feb 2013 (Royal Ambassador)
  • Qualifying nights in 2012: 11
  • Number of points: 117,574
  • Points earned in 2012: 77,545

How did I earn these points?
Obviously by resting my head for 11 nights on qualifying rates at IHG properties in the first 6 months of 2012, but more importantly, by signing up for every possible Priority Club Promotion (check FrequentFlyerBonuses.com and FlyerTalk.com for more details)  I also made some changes to my London 2012 Olympic Games reservations.  I cancelled my 7 nights at Hotel Indigo London Paddington reimbursing me 175K points.  I retained my two night booking at Hotel Indigo London Tower Hill for the opening weekend and added one extra night at Radisson Blu Edwardian Mercer Street using Club Carlson points.  This shortened my London 2012 Olympics trip to 3 nights instead of 9, but allowed me to use some of the points to book my upcoming French Polynesia trip.
Where did I spent points?
Past stays:
30K points for two nights at City Ocean View room at Holiday Inn Pattaya
25K points for one night at King Suite at Crowne Plaza Changi Singapore
5K points for one night at Crowne Plaza Venice East-Quarto d’Altino
Upcoming stays:
60K points for two nights at InterContintal Resort Tahiti
150K points for five nights at InterContinental Bora Bora Resort & Thalasso Spa
90K points for three nights at InterContinental Moorea Resort & Spa
Video: Intercontinental Bora Bora Resort & Thalasso Spa

2) HYATT GOLD PASSPORT

  • Membership Level: Diamond
  • Expiration date: Feb 2013
  • Suite Upgrade Award vouchers left: 4
  • Qualifying nights in 2012: 0
  • Number of points: 40,820
  • Points earned in 2012: 452

How did I earn these points?
I only stayed once at Hyatt this year and it was on points.  During award stays you only earn points on food & beverage charges, in my case 452 points.
Where did I spent points?
30K points for two nights at Club View King room at Grand Hyatt Seoul

3) HILTON HHONORS

  • Membership Level: Gold
  • Expiration date: Mar 2013
  • Qualifying nights in 2012: 6
  • Number of points: 3,066
  • Points earned in 2012: 9,236

How did I earn these points?
Stays at Hilton Millennium Bangkok and Hilton London Tower Bridge.  Interesting detail:  I didn’t stay a single night at Hilton properties in 2011, still I managed to achieve Hilton HHonors Gold status for free.  I posted this opportunity several times on my twitter feed, make sure you don’t miss it next time, follow me on twitter! 
Where did I spent points?
170K points for four nights at Ocean View Pool Villa at Conrad Koh Samui
Note: 153,435K points were bought for this stay, read the blog post for all details.

4) STARWOOD PREFERRED GUEST (SPG)

  • Membership Level: Preferred Guest
  • Expiration date: N/A
  • Qualifying nights in 2012: 4
  • Number of points: 2,524
  • Points earned in 2012: 4,040

How did I earn these points?
Stays at Honeymoon Suite at Sheraton Seoul D Cube City and Caroline Astor Suite at St. Regis Bangkok
Where did I spent points?
3K points for one night at Four Points by Sheraton Barcelona Diagonal

5) Club CArlson

  • Membership Level: Silver
  • Expiration date: Feb 2013
  • Qualifying nights in 2012: 3
  • Number of points: 64,214*
  • Points earned in 2012: 108,722*

How did I earn these points?
Stays at Radisson Suites Bangkok Sukhumvit, Park Plaza Soi 18 Sukhumvit Bangkok and Park Inn Leuven.  Check my Club Carlson post for more details.
* Points from my Park Inn Leuven still need to post (including 44K bonus)
Where did I spent points?
50K points for one night at Radisson Blu Edwardian Mercer Street Hotel (Opening weekend London 2012 Olympics)

6) LE CLUB ACCOR

  • Membership Level: Platinum
  • Expiration date: Oct 2012
  • Qualifying nights in 2012: 1
  • Number of points: 1,676
  • Points earned in 2012: 452

How did I earn these points?
One night stay at Novotel Bangkok Suvarnabhumi Airport.
Interesting detail:  I acquired free Le Club Accor Platinum status using a simple sign-up link.  I posted this opportunity several times on my twitter feed, make sure you don’t miss it next time, follow me on twitter! 
Where did I spent points?
No Le Club Accor points spent in 2012.  Le Club points have a very low value, you need a minimum of 4K points to convert them to 2000 airline miles or 2K points for a €40 discount voucher (which can only be used to lower roomrates, not on F&B)  In general, this loyalty program is really weak,  with platinum benefits rarely honored.  The only really positive experience I had as A Club Gold member was at Sofitel Paris La Defense back in 2010.

AIRLINE LOYALTY PROGRAMS

1) MILES AND MORE (LUfthansa)

  • Membership Level: Senator – Star Alliance Gold
  • Expiration date: 02/14
  • Number of Award miles: 346,564
  • Number of Status miles earned in 2012: 59,093
  • Number of eVouchers: 2

How did I earn these miles?
I earned more than 280,000 miles in the past year.
150K miles were ‘butt-in-seat’ miles (by taking flights)
32K bonus miles for business flight to Rio de Janeiro
75K miles were earned using the Brussels Airlines American Express cards.
23K miles were earned from various sources like hotel stays, shopping, etc…
On what did I spent miles?

70K miles to upgrade GIG-FRA from Business Class to new Lufthansa First Class

2) MILEAGEPLUS (UNITED)

  • Membership Level: MileagePlus member
  • Expiration date: N/A
  • Number of Award miles: 521
  • Number of Status miles earned in 2012: 0
  • Number of Award miles earned in 2012: 61,200

How did I earn these miles?
I bought 98,000 Wyndham Rewards points for $308 (€237,85) during the yearly U.S. Travel Association “Daily Getaways” campaign and converted them to 39,200 United Mileage Plus miles.  I also bought 20,000 Mileage Plus miles for $451 (€347,86) via a facebook 40% discount sale.
Finally, during an award reservation, I was 1479 miles short, so I had to buy a set of 2000 Mileage Plus miles for $70 (€58,47).
Conclusion, in total I bought 61,200 United Mileage Plus miles for €644,18
On what did I spent miles?
70K miles on an itinerary including Singapore Airlines First Class & Business Class + Air New Zealand Business and Economy Class.  More details to follow! :)

The spectacular rise of Club Carlson


Pic: Deluxe room at Park Plaza Soi 18 Sukhumvit Bangkok (July 2012)

Pic: Rooftop Pool Sunset at Park Plaza Soi 18 Sukhumvit Bangkok (July 2012)
Back in March 2011, the Carlson Hotel Group (Radisson, Radisson Blu, Park Inn, Park Plaza and Country Inn & Suites) rebranded it’s loyalty program GoldPoints Plus to Club Carlson. In the past year, John Kennedy (Club Carlson Vice President) and his team did a tremendous job attracting new customers. First of all, there was the Club Carlson status match opportunity (still valid), then back in November they launched the Radisson Big Night Giveaway promo, which was unfortunately only valid for properties in the US, Canada and Caribbean. You basically had to stay one night at a Radisson or Radisson Blu hotel to receive a bonus of 50,000 Gold Points. Enough for a free night at the most expensive Carlson hotels (Category 6) or multiple free nights at cheaper Carlson properties. (free nights start at 9000 points, Category 1) The Radisson Big Night Giveaway promotion results must have been positive as the management of the Brussels based Rezidor Hotel Group Headquaters decided to launch a Worldwide campaign for their Radisson, Park Inn and Country Inn & Suites brands in May 2012. The Park Plaza brand was added to the campaign in June. If you didn’t sign-up for these promo’s, I need to disappoint you, as all of them have now expired. (Except the Park Plaza promo, but bonus is now limited to 15K instead of 50K points) If you don’t want to miss future promo’s like this, I recommend to keep an eye on my twitter feed.

Pic: Radisson Suites Bangkok Sukhumvit Rooftop Pool (June 2012)
I didn’t participate in the Nov 2011 Big Night Giveaway promo, as I had no travel to the US, Canadian or the Caribbean during the promotion period. For my first batch of 50,000 Club Carlson bonus points, I stayed at Radisson Suites Bangkok Sukhumvit on May 26. Room rate THB2329 (€60), upgraded to One Bedroom Suite as Club Carlson Silver member. On June 30, I stayed at Park Plaza Soi 18 Bangkok earning me another 50,000 Club Carlson Bonus points. Room rate THB2165 (€56), upgraded to Deluxe room. For my last set of 44,000 bonus points, I stayed at Park Inn Leuven (Belgium) on July 21. Room rate €75, upgraded to Business Friendly room (including complimentary wifi and breakfast). That makes €191 earning 144,000 bonus points. That total doesn’t even include all the other ‘regular’ bonuses like 2000 bonus points for booking via ClubCarlson.com websites, 25% silver status bonus points, 20 points per USD spent, etc…!

Pic: Complimentary Tuk Tuk Service at Radisson Suites Bangkok Sukhumvit
So how am I going to maximize the value of my 144K bonus points? Here’s a first example: I burned 50K points for a free night at the Radisson Blu Edwardian Mercer Street Hotel (ranked #48 out of 1,080 hotels in London) for July 29, 2012. Yes, that’s the Opening Weekend of the London 2012 Olympic Games! The cheapest rate for a standard room was £425 excl. tax (£510 incl. tax, €655) To makes things even better, Club Carlson now launched a number of new promotions, including one allowing you to redeem points at 50% the regular rate at selected hotels in Europe, Africa and the Middle East. And there’s more: Stay two nights or more at Club Carlson properties in Asia and get 10,000 bonus points, pay with American Express at EAME Radisson and Radisson Blu properties and get 3 nights for the price of 2 + 2000 bonus points. And as always, a complete overview of all promotions can be found at frequentflyerbonuses.com

Pic: Business Friendly Room at Park Inn Leuven, Belgium (July 2012)
Conclusion: The majority of frequent traveler bloggers have highlighted the Club Carlson promotions as the best hotel offers we’ve seen in the past year. My personal experiences at Club Carlson properties in the past 3 months have been very positive (both hard and soft product) and I hope the Rezidor Hotel Group will continue their efforts and investments to become leaders in the hospitality industry. I was flattered to learn more than 10 readers of my blog have been staying at Park Inn Leuven to score their 44K bonus points. Always a pleasure to assist others to travel in luxury on a budget! Thank you.

Business Class Deluxe room at Radisson Blu Cebu


Pic: Guarded entrance gate Radisson Blu Cebu, Philippines (Nov 2011)

Pic: Hotel sign at entrance Radisson Blu Cebu (Nov 2011)
For my first night in the Philippines, I booked a room at the number 1 rated hotel for Cebu City on Tripadvisor, Radisson Blu Cebu.  I paid 3829 PHP (EUR 65) for a single Deluxe Room + 695 PHP (EUR 12) for the hotel’s airport transfer service to avoid the hassle with local taxi drivers.  At check-in I requested if they had any upgrades available for Club Carlson Gold members (obtained via status match).  I was told no rooms were available yet (1PM) but if I waited for one hour or so I could get a Business Class Deluxe room.  I agreed and went for a shopping spree at next door’s SM City Mall.  When I returned at 2.30PM, my Business Class Deluxe room (628) was ready.  When collecting my room key, the front desk lady noticed the stack of hotel loyalty cards in my wallet and promptly offered me complimentary Club Lounge access on top of my room upgrade. “You must travel a lot Sir” :)

Pic: Business Class Deluxe room at Radisson Blu Cebu (Nov 2011)

Pic: King Size Bed Business Class Deluxe room at Radisson Blu Cebu (Nov 2011)

Pic: Business Class Deluxe room at Radisson Blu Cebu (Nov 2011)

Pic: Club Lounge at Radisson Blu Cebu (Nov 2011)

Pic: Club Lounge Breakfast Spread at Radisson Blu Cebu (Nov 2011)

Pic: Pool at Radisson Blu Cebu (Nov 2011)

Pic: Poolside food (Caesar Salad) at Radisson Blu Cebu (Nov 2011)